delivery and payment informaion

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Österreich, Frankreich,
Dänemark, Niederlande, Belgien, Italien, Spanien, Polen, Luxemburg, Großbritannien, Schweiz, Norwegen,
Finland, Schweden, Dänemark, Tschechien, Polen, Kanada, USA, Australien, Kroatien, Portugal and Ireland.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of 3,90 € per order.

From an order value of 25,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:

Portugal: 3,90€
Niederland: 3,90€
Belgien: 3,90€
Frankreich: 3,90€
Großbritanien: 3,90€
Italien: 3,90e
Kanada: 3,90€
Austarlien: 3,90€
Schweiz: 3,90€
Kroatien: 3,90€
USA: 3,90€
Polen: 3,90€
Tschechien: 3,90€
Dänemark: 3,90€
Schweden: 3,90€
Finland: 3,90€
Norwegen: 3,90€
Luxemburg: 3,90€
Österreich: 3,90€
Spanien: 3,90€
Ireland: 3,90€
Canada: 5,90€
Austarlia: 5,90€
Switzerland: 5,90€
USA: 5,90€

From an order value of 25,00 €, we deliver shipments to foreign countries free of cost.

Delivery of download items:

Supply of download products: Download products (digital content which is not supplied on a physical data carrier)
do not incur shipping costs.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days,
for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of
the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other
agreement has been made. The delivery date for the complete order will be the same as that of the article with
the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options.
In this case, dispatch costs will not be charged.

Accepted Payment options

- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via SEPA direct debit
- Payment via PayPal
- Payment by invoice

Further details on payment

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to
collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive
a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in
question possesses sufficient covering funds on the due date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.